Return Policy

Return Policy

At Maison Rivage, we want you to be completely satisfied with your purchase. If this is not the case, we accept returns under the following conditions:

1. Return period: You have the right to return any item within 14 days of receiving your order. The item must be unused and in its original condition, including the original packaging.
2. How to return: Contact us at info.maisonrivage@gmail.com with your order number and reason for return. We will send you the return instructions.
3. Return shipping: Customers are responsible for return shipping costs. Please use a trackable shipping service.
4. Refund: Once we receive and inspect the returned item, we will notify you by email. Approved refunds are credited to the original payment method within 14 days.
5. Exchanges: We only replace items if they are defective or damaged.
6. Return address: Email us and we will provide the full return address.