Frequently Asked Questions (FAQ)

Within Germany, delivery takes 3-5 business days with standard shipping or 1-2 business days with express shipping. EU deliveries usually take 5-10 business days with standard shipping or 2-4 business days with express shipping.

Shipping is free from an order value of €100. Below that, a shipping fee of €5.99 applies within Germany.

We ship with DHL and Hermes. You will find the exact carrier in your shipping confirmation email.

Yes. As soon as your order has been shipped, you will receive an email with a tracking link.

Our T-shirts are made from high-quality cotton with a premium feel and durable quality.

We recommend washing all items at a maximum of 30 °C and not tumble drying them. Please follow the care label.

Our pieces generally fit true to size. If you are between two sizes, we recommend choosing the larger size.

We accept the payment methods shown at checkout.

Yes. Payments are processed through encrypted connections. We do not store credit card data.

No. Maison Rivage is operated as a small business under Section 19 UStG, so VAT is not charged or shown.

You have 14 days from receiving your order. The item must be unused and in its original packaging.

The customer is responsible for return shipping costs.

Email us at info.maisonrivage@gmail.com with your order number and reason for return. We will send you the next steps.